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Cultural Diversity Training
For immediate release: November 21, 1996
Allegheny County Commissioners have approved a proposal by
introspec, inc., headed by Dr. Ralph Proctor,
to provide cultural diversity training for all staff at Children
and Youth Services. "This training is a much-needed prerequisite
for improving case practice and service delivery," said
Commissioner Larry Dunn. "The purpose of the training is to
insure that CYS staff become familiar with and respectful of
CYS clients who come from diverse cultural backgrounds, and to
insure that all employees develop the same cultural sensitivity
and respect toward culturally different staff persons."br>
All agency staff will participate in multiple sessions of small
group training. Earlier this year, CYS sent out over 200 letters
of intent describing the training, and a competitive bidding and
review process followed. Dr. Proctor, who has had 25 years of
experience, has done similar work locally at universities, for
school districts, and at companies. Proctor is also a well-known
local media personality and academic, and is familiar with
Pittsburgh's communities. "The training," stated Proctor, "will
lead to a greater cultural understanding both of the client and
of one's self."
"Providing cultural competence training to our staff is critical
to our plan for improving the agency," stated CYS Director,
Marc Cherna. "We want CYS to be more accountable, responsive,
and sensitive to client needs."
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